ASHEVILLE HQ. REMOTE SERVICES ACROSS THE U.S.Emergency Help Desk & client support ↗

IT CONSULTING · ASHEVILLE ROOTS. NATIONWIDE REACH.

IT consulting.Built around you.

IT consulting is where we start. We connect your business goals with practical project leadership, software implementation and the support to move forward. Headquartered in Asheville, with a presence in Charlotte, Raleigh and Atlanta—and remote services available anywhere in the U.S.

Bring your questions. The first conversation is on us.

Illustrative business technology planning conversation

THE STS STANDARD

Technology.
With people in mind.

IT consulting, built around you.

Your team’s technology, wherever you work.

A plan that fits your business

Practical guidance. Clear next steps.

Room to grow

Technology that adapts as your needs change.

FAMILIAR TOOLS.
BETTER CONNECTED.

Microsoft 365

Google Workspace

Ubiquiti

Cloudflare

WooCommerce

CONNECTED BUSINESS TECHNOLOGY

One partner. More possibilities.

Consulting, implementation and support built around the way you work. From your next technology decision to apps, payments and government software projects, we help connect the pieces.

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Remote managed IT & support

Remote help desk and system administration for teams anywhere in the U.S.

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Websites & online stores

Build a clear business presence and useful customer paths online.

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App development & publishing

Shape mobile apps, portals and integrated workflows around your users.

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POS & merchant services

Bring in-person, online and recurring payments into one setup.

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Accio Data & CRA solutions

Specialized software, implementation and platform support for CRAs.

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Emergency Help Desk

Request urgent remote assistance for business technology disruptions.

MAKE THE IDEA TANGIBLE

See what connected technology can look like.

Illustrative app and web portal concept

App development

From the first user flow to a practical release.

Illustrated CRA platform workflow

Accio Data & CRA solutions

People, processes and screening platforms in one plan.

POS hardware and payment terminal example

POS & merchant services

Bring your checkout and your business tools together.

GOVERNMENT & ENTERPRISE SOFTWARE

Government projects.

Back under control.

STS helps government agencies lead enterprise software deployments, manage organizational change and regain control of stalled projects—with deep experience in permitting software.

PERMITTING PLATFORM EXPERIENCE

Accela

Clariti

Salesforce permitting

IMPLEMENTATION & CHANGE MANAGEMENT

Lead the implementation.

Bring requirements, agency stakeholders, vendors, testing and go-live into one accountable delivery plan.

Agency & vendor coordination

Testing & go-live

Staff adoption

EMERGENCY PROJECT MANAGEMENT

Take the reins. Restore momentum.

When a critical software project stalls, we step in, assess the roadblocks, reset the plan and take ownership of getting delivery back on track.

BACKGROUND SCREENING AGENCIES

CRA software.

Built around your workflow.

Specialized software and implementation support for background screening agencies. We help your team put the right setup, processes and support around the systems you rely on.

SPECIALIZED PLATFORM EXPERIENCE

Accio Data

SOFTWARE IMPLEMENTATION

Implement with a clear plan.

Turn your screening workflow into a defined implementation scope, with clear responsibilities and a practical handoff to your team.

SPECIALIZED SOFTWARE SUPPORT

Get more from your platform.

Accio Data expertise for client and vendor setup, ATS/HRIS connections, portal customization, reporting and staff training.

THE WAY WE WORK

Your business comes first.

The technology follows.

We start by understanding how your people work. Then we build a practical plan, bring it to life and help your team feel confident using it.

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Understand your world

We listen, ask questions and get to know your people, processes and priorities.

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Make a practical plan

We define the right scope, explain the options and give the work a clear direction.

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Build it together

We deliver in manageable stages, test as we go and keep you involved in the decisions.

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Keep you moving

We help with the handoff, train your team and shape ongoing support around your needs.

THE SMALL BUSINESS HUB

Small business.

A stronger starting point.

Explore STS programs that help you get online, connect your payments and take the next step with practical guidance. Find the right starting point for your business.

FEATURED PROGRAM

Free Website Program

Our Free Website Program helps businesses and organizations get online with no upfront website development fee when they use STS payment processing.

  • ✓ A professional website built around your business
  • ✓ Connected online and in-person payment options
  • ✓ A LANDI M20 terminal for approved participants
  • ✓ Guidance to help you get started

Requires STS payment processing. Processing and applicable ongoing fees apply. Subject to approval. Offer available through December 31, 2026.

ASHEVILLE HEADQUARTERS. CONNECTED ACROSS THE U.S.

A regional presence.
Nationwide remote reach.

Headquarters

Asheville

North Carolina

Regional presence

Charlotte

North Carolina

Regional presence

Raleigh

North Carolina

Regional presence

Atlanta

Georgia

Local presence. Remote support across the U.S.

Headquartered in Asheville, with a presence in Charlotte, Raleigh and Atlanta. Our remote services are available anywhere in the United States.

YOUR INDUSTRY. YOUR PRIORITIES.

Built for the way you do business.

Keep the front counter and the back office connected.

Your website, checkout, internet connection and point of sale all play a part in the customer experience. We help you choose and connect the tools that fit the way you serve.

Point of sale

Online ordering

Business Wi-Fi

Payments

Give your team the tools to do their best work.

From business email and shared files to secure devices and dependable backups, STS helps professional teams build a more organized technology environment.

Microsoft 365

Google Workspace

Help desk

Backup

Make your mission easier to find and support.

Connect your website, donation tools and day-to-day technology so your team can spend more time serving people. We help explain the options and train your team to use them.

Websites

Donations

Email

Training

Build a technology foundation that can grow with you.

Opening a location, bringing on a team or replacing a system? We help you plan the devices, connections, software and support before small gaps become big distractions.

Network projects

Cloud

Vendor coordination

Automation

Bring enterprise software projects back to the agency’s mission.

Lead a permitting implementation, prepare staff for a new system or take control of a stalled deployment. STS brings project leadership, implementation coordination and change management to the work.

Permitting software

Implementation

Change management

Project recovery

Specialized software support for the way your agency works.

Bring your screening software, people and processes into a practical implementation and support plan. STS helps background screening agencies make their technology easier to work with.

Accio Data

Implementation

Platform support

SELECTED WORK

Real businesses. Practical solutions.

A few of the websites, applications and workflows we have helped bring to life.

ASHEVILLE ROOTS. A PEOPLE-FIRST PURPOSE.

People first.

Technology with purpose.

Founded by Lennon Bass in 2020, Standard Tech Solutions is a Black-owned IT consulting company headquartered in Asheville, with a presence in Charlotte, Raleigh and Atlanta. We can serve clients remotely anywhere in the United States.

STS began by helping schools get working computers into students’ hands. That same belief guides our work today: useful technology should be within reach, and it should work for the people who use it.

LB

Lennon Bass

Founder · Standard Tech Solutions

A LITTLE CLARITY GOES A LONG WAY

Good questions.

Straightforward answers.

Here are a few things business owners ask us. Have a different question? Bring it to your consultation.

Can STS be our main IT partner?

Yes. We can bring day-to-day support, networks, cloud tools, security and technology planning into a coordinated service scope. We will start by understanding your team, systems and priorities.

Do you work with small businesses?

Yes. We work with businesses and organizations at different stages, from getting a first website online to organizing technology for a growing team. Your service plan is shaped around what you need.

Is the initial consultation really free?

Yes. There is no charge for the initial conversation to talk through your ideas and see how STS can help. Project work, implementation and ongoing support are separately scoped and priced.

Do you provide managed IT services nationwide?

Yes. Our managed IT offering is delivered remotely to businesses throughout the United States. STS is based in Asheville, North Carolina, and can support your users and systems wherever your team operates nationally. Any separate on-site project work is scoped individually.

How does the Free Website Program work?

Approved participants receive a website with no upfront development fee when they use STS payment processing. A LANDI M20 terminal is included for approved participants. Processing and applicable ongoing fees apply. We will review eligibility, scope and terms with you before you join.

Can STS help a government software project that has stalled?

Yes. We can step in to lead recovery: assess project status, identify blockers, reset scope and milestones, coordinate agency and vendor teams, and manage the change needed for deployment. Our strongest experience is in permitting software, including Accela, Clariti and Salesforce permitting environments.

Where can I explore STS small business programs?

The Small Business Hub brings our programs together in one place, starting with the Free Website Program. Each program explains its purpose, requirements and next step. A free initial consultation helps you decide what fits your business.

Do you support specialized software for CRAs?

Yes. STS provides specialized software and implementation support for background screening agencies, including Accio Data expertise and ongoing platform guidance.

Can STS help with security cameras and business phones?

Yes. We provide security camera system and business VoIP services. We review your location, equipment and communication needs, then define the setup and support scope with you.

Do you offer emergency help desk support?

Yes. STS provides urgent remote help for business technology disruptions, including access issues and software problems. Use the Emergency Help Desk page to request assistance. We confirm availability, the work needed and service terms before starting. Emergency support is a separately scoped service.

What’s next for your business?

A new location, a better website or an IT plan that finally makes sense. Let’s talk through your ideas.