Enterprise software delivery with the agency’s work at the center
Government software projects touch departments, staff, vendors and the public. STS helps agencies bring those moving parts into a clear plan and lead the work from requirements through implementation, testing, adoption and go-live.
Our experience is strongest in permitting software and the operational change that comes with deploying it. We apply that practical understanding to broader enterprise software projects where governance, coordination and staff readiness matter.
Permitting experience across Accela, Clariti and Salesforce
We bring experience with Accela, Clariti and Salesforce permitting environments to the conversation. That includes understanding agency workflows, coordinating requirements across departments and helping connect software delivery with the way staff actually work.
Project management and implementation leadership
- Project governance: define scope, milestones, responsibilities, decision paths and reporting.
- Requirements and process discovery: understand current work and establish what the new system must support.
- Agency and vendor coordination: lead meetings, resolve dependencies and keep deliverables and decisions moving.
- Implementation delivery: coordinate configuration work, integration dependencies, migration activities and testing.
- User acceptance: plan realistic test scenarios, track defects and verify readiness with agency staff.
- Go-live and handoff: organize cutover, launch responsibilities, support transitions and acceptance.
Change management is part of the implementation
A system is only useful when people can work with it. We help agencies plan stakeholder engagement, staff communication, workflow changes, training and adoption alongside the technical deployment.
Our people-first approach starts with the people doing the work. We clarify what will change, involve staff in validation and help leadership understand the decisions needed to keep the transition moving.
Need to recover an implementation already in progress?
STS also provides government project recovery and emergency project management for stalled software deployments. We can step in to assess the current position, rebuild an executable plan and take the reins on day-to-day delivery.
Start a conversation about your agency, your platform and the stage of the project. We will identify the right leadership and implementation scope together.